Shipping & Returns

At Brooke Joy Studio, we strive to ensure a smooth and timely delivery process for all our customers. Once your order is placed, please allow 1-3 business days for processing before shipment.

We want you to be completely satisfied with your purchase from Brooke Joy Studio. If for any reason you are not happy with your order, we accept returns within 30 days of delivery. Items must be unused and in their original condition to be eligible for a refund or exchange. Please contact us to initiate the return process, and we will provide further instructions on how to proceed.

Please note that return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part . Once your return is received and inspected, we will issue a refund to your original payment method or process the exchange accordingly.

For any questions or concerns regarding our shipping and return policy, feel free to reach out to our customer service team. Your satisfaction is our top priority at Brooke Joy Studio.

​